IWHALE Privacy Policy
1. Introduction and Scope
1.1. Introduction, Data Controller, and Commitment
This Policy is issued by WHALEVER LLC, a Limited Liability Company registered in the State of New York, operating under the brand IWHALE (referred to herein as “IWHALE,” “we,” “us,” or “our”). We are committed to maintaining the privacy and security of the Personal Data we process. As the Data Controller, we outline our practices for the collection, use, and protection of your Personal Data when you interact with us.
1.2. Scope and Agreement
This Policy applies to your use of our website (https://www.iwhale.com), our professional digital marketing services, and our AI WordPress Website Builder platform. By accessing or using these services, you acknowledge the terms of this Policy. We process your data primarily based on the necessity of processing to perform a contract (i.e., deliver the services you purchased) and our legitimate interests (i.e., website improvement and marketing).
2. Information We Collect
We collect information that identifies or relates to you (“Personal Data”). This data comes from two main sources:
2.1. Information You Provide Directly
This includes data submitted through forms, account registration, and direct correspondence:
- Identifier Data: Your name, email address, phone number, and physical address.
- Professional/Commercial Data: Your company name, job title, industry, and details about the services you request.
- Financial Data: Billing information (processed by secure third-party payment processors).
- Service-Related Content Data: Information you input into the AI Builder, such as text prompts, images, and content generated by the system.
2.2. Information We Collect Automatically
When you use our website or services, we automatically collect:
- Identifier Data: Your IP address and unique account identifiers.
- Internet Activity Data: Browsing history, usage of the AI Builder interface, and data collected through log files and analytics tools.
3. How We Use Your Information (Purpose and Legal Basis)
We use your Personal Data for the following purposes:
- Service Provision and Contract Fulfillment: To deliver the digital marketing services and provide access to the AI WordPress Website Builder. This use is based on Performance of a Contract.
- AI Model Improvement: We may use anonymized or aggregated AI input and generated data for internal model and service improvement. This use is based on Legitimate Interest.
- Account Management: For billing, account management, and fulfilling any necessary related to record-keeping. This use is based on Legal Obligations.
- Communication and Marketing: To send essential service updates and promotional materials. This is based on (where required) Consent or Legitimate Interest.
- Security and Compliance: To ensure system security, prevent fraud, and comply with any binding legal requirements. This use is based on Legal Obligations.
4. Cookies and Tracking Technologies
We use cookies for necessary functions, user authentication, and analytics. Essential cookies are used to maintain your session and provide core website functionality. We also use analytics cookies to understand how visitors interact with our services.
5. Sharing and Disclosure of Personal Data
We only disclose your Personal Data to trusted third parties as necessary. All third parties are bound by confidentiality obligations.
- Third-Party Processors and Hosting: We engage service providers (“Processors”) to perform essential operational functions, including renting hosting server infrastructure.
- AI Model and Sub-Processor Disclosure: We share service-related content (input prompts and generated data) with specialized external providers including Artificial Intelligence models.
- Data Processing Agreements (DPAs): All Processors, including hosting and AI sub-processors, are required to enter into legally compliant Data Processing Agreements.
- Legal Requirements: We may disclose data if required by law, court order, or governmental request.
- Business Transfers: Data may be transferred as part of a merger, acquisition, or sale of assets.
6. Data Security and Retention
We implement commercially reasonable technical and organizational measures (e.g., encryption and access controls) to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.
6.1. Security Measures
We maintain industry-standard security protocols to safeguard your information.
6.2. Data Retention
We retain Personal Data only for as long as necessary:
- Service Content Data: Retained for the duration of your active subscription. Deleted within a reasonable period after account termination.
- Contractual Data: Retained for the duration of the client relationship plus a legally mandated period (typically 5-7 years).
7. Your Data Protection Rights
Depending on your jurisdiction, you may have the right to: Access your Personal Data, request Rectification of inaccurate data, Request Erasure (“Right to be Forgotten”), Restrict processing, and Request portability of your data.
To exercise any of these rights, please contact us using the details in Section 12.
8. International Data Transfers
Your Personal Data may be processed by us or our Third-Party Processors in countries outside of your country of residence. We ensure all international transfers comply with applicable data protection laws.
9. Children’s Privacy
Our services are not intended for, nor do we knowingly collect Personal Data from, individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction).
10. Third-Party Websites
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We reserve the right to modify this Policy. The most current version will be posted on our website, and we will notify you of significant changes as required by applicable law.
Effective Date: April 9, 2026
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Email: info@iwhale.com
Website: https://www.iwhale.com
Thank you for choosing Iwhale.com. We are committed to safeguarding your privacy and providing you with transparency about how we handle your data.